Incident Response Retainer: 24/7 DFIR Support

An IR retainer is a pre-paid agreement that guarantees rapid response to security incidents. It ensures our DFIR team is available when you need them most, with defined SLAs and pre-established engagement terms to minimize response time.

Without a retainer, incident response engagements require contract negotiation during a crisis, wasting precious time. Retainers provide guaranteed SLAs, pre-authorized access, and familiarity with your environment-reducing response time from days to hours.

Call our 24/7 hotline and we immediately begin triage. Our team will assess the situation, contain the threat, and begin investigation. Response activities are tracked against your retainer hours.

Hours are valid for 12 months from contract start. While hours don't roll over, we can use unused time for proactive activities like tabletop exercises, threat hunting, or IR plan reviews.

Our forensic analysis includes disk and memory forensics, malware analysis, timeline reconstruction, root cause analysis, and evidence preservation. We provide court-ready documentation when needed for legal proceedings.

Yes, we help coordinate notifications to CERT-In, RBI, SEBI, and other regulators as required. Our team understands Indian regulatory requirements and can guide you through the notification process.